Learning Objectives
- Describe the consent requirements for both Living and Memorial projects
- Apply the emotional boundary framework to difficult session scenarios
- State the indicators that trigger mandatory neurological screening
- Classify a subject into the five recording outcome categories
- Recite the Psychographer's Oath and explain each clause
- Describe the disciplinary process and the five-member panel structure
Conceptual Map
1. Consent — Living and Deceased Subjects
"Consent is sacred. Not metaphorically — legally, ethically, and professionally."
The psychographic process creates something permanent. It is not a recording that can be quietly filed away. The persona built from this work will potentially represent a person to their family, their descendants, and to anyone who encounters it — for decades. The weight of that permanence begins with consent.
For Living Clients (Legacy Service)
- Written consent must be obtained before the first session
- The client must receive a clear explanation of what will be created, how it will be used, and who will have access
- The client retains the right to review all materials and veto any element at any time
- The client may withdraw consent at any time; all materials must be deleted upon request, with written confirmation of deletion
- The client chooses who will have access to the persona after their death
- Changes to access rights must be made in writing and witnessed
For Deceased Subjects (Memorial Service)
- Written consent from an authorised family member, documented and witnessed
- If multiple family members disagree, do not proceed until consensus is reached — no exceptions
- The authorising family member must have legal standing; document the basis of their authority
- Clearly document every source used — no fabrication, no invention, no gap-filling with assumptions
- The resulting persona must be presented to the family as a reconstruction, not the person
Consent is Not a Formality
Consent cannot be obtained in a moment of grief — a family who has just lost someone and is seeking comfort may agree to anything. The psychographer has a professional obligation to ensure consent is given in a clear emotional state, with full understanding of what is being created. If you have doubts about a family's capacity to consent clearly at the time of first contact, reschedule. Wait. This is not a time-sensitive commercial transaction — it is the beginning of a custodial responsibility.
2. Emotional Boundaries in Practice
Psychographic sessions frequently produce emotional material — grief, regret, anger, joy. The psychographer will witness all of this. The central emotional discipline required is the ability to be fully present without becoming personally involved. These are not the same thing, and the distinction is everything.
The Presence-Involvement Distinction
Presence means the subject feels fully heard — you are genuinely attentive, your body language signals engagement, you do not rush. Involvement means your own emotions are activated in response to theirs, and you begin to respond as a person rather than a practitioner. Presence is required. Involvement distorts.
When Clients Cry
Do not look away. Do not offer interpretations or advice. Do not immediately reach for the next question — this is not an interview rhythm problem to be solved. Say: "Take your time." Then be quiet. The silence after tears is one of the most productive spaces in the session if you do not fill it. Let the subject move when they are ready.
Grief and Memorial Projects
Memorial projects place you in proximity to active grief. The family has lost someone and is looking, consciously or not, for ways to hold onto them. The psychographer must hold two things simultaneously: genuine human warmth toward people in pain, and professional clarity about what can and cannot be promised.
The Promise You Must Never Make
Never tell a family: "You will talk to them again." This is a lie, and families in grief are extraordinarily vulnerable to lies they want to believe. The damage — when the persona inevitably fails to be the person — is severe and personal.
Say instead: "Their voice will be preserved." "The way they thought will not be lost." "Something of who they were will continue." These are promises you can keep.
Managing Your Own Grief Response
Psychographers who conduct Memorial projects will, over time, accumulate significant second-hand exposure to grief. This is an occupational reality that must be managed consciously. Supervision sessions, peer consultation, and regular reflexivity practice (Module I) are not optional — they are professional infrastructure.
If you find yourself dreaming about a subject, unable to stop thinking about their story, or feeling unduly affected by a session for more than 48 hours, seek supervision. This is not weakness. It is appropriate self-monitoring in a high-impact profession.
3. Confidentiality
Everything shared in sessions is confidential. This is not a legal position — it is a professional one. The subject entrusts you with their interior life. That trust is the foundation of the entire psychographic process. Break it once, and you have broken it everywhere.
The Scope of Confidentiality
- No session material may be shared with any third party, in any form, without explicit written authorisation from the client
- If a client says something and then says "don't include that" — it is gone. You do not remember it. It does not exist in any record.
- Case discussions with supervisors or peers must be anonymised unless the client has specifically authorised named discussion
- The Personality Report may only be shared with the technical team assigned to this project
- Vault contents — at any level — are never discussed with anyone, including the client's family, the technical team, or supervisors
The Anonymisation Standard
When discussing a case for supervisory or training purposes, anonymisation must be robust — not just name-changing. Remove profession, distinctive biographical details, location, relationship structure, and any other identifying information. In a small community, an anonymised case that preserves too much context is not anonymous.
4. Neurological Screening Protocol
A psychograph is only as reliable as the mind that produces it. For subjects where cognitive impairment is possible, the psychographer has an ethical and professional obligation to assess neurological status before treating interview material as psychographically valid.
Memory impairment does not disqualify a person from being psychographed. But it changes what we capture, how we capture it, and what we tell the family. A psychograph built on confabulated memories or personality changes caused by frontal lobe degeneration is not a portrait — it is a distortion.
When to Screen
Screening is RECOMMENDED for:
- All subjects aged 70+
- Any subject where family reports memory concerns
Screening is MANDATORY before proceeding past Session 2 if the psychographer observes:
- Repetition of stories within the same session
- Temporal confusion (mixing up decades, placing events in wrong order)
- Word-finding difficulty beyond normal ageing
- Confabulation — confidently reporting events that did not happen
- Personality changes reported by family ("She was never like this")
- Disorientation to time, place, or person
The Psychographer is Not a Doctor
You do not administer these tests. You request that the subject's physician provides results, or refer the subject for evaluation. Your role is to recognise the indicators and take the appropriate action — not to diagnose. If you observe mandatory screening indicators and the family refuses evaluation, you must suspend the project until screening is completed. This is not negotiable.
The Screening Battery
Tier 1 — Cognitive Assessment (Required)
| Test | What It Measures | Threshold |
|---|---|---|
| MMSE (Mini-Mental State Examination) | Global function: orientation, memory, attention, language | ≤23/30 = cognitive impairment likely |
| MoCA (Montreal Cognitive Assessment) | More sensitive — adds executive function, abstraction; preferred | ≤25/30 = mild cognitive impairment likely |
Tier 2 — Reversible Causes (Recommended)
Before attributing cognitive changes to dementia, rule out treatable conditions:
| Test | What It Rules Out |
|---|---|
| Complete blood count (CBC) | Anaemia, infection |
| Vitamin B12 | B12 deficiency — reversible cognitive decline, common in elderly |
| Thyroid function (TSH, T4) | Hypothyroidism — mimics dementia, reversible |
| Depression screening (GDS or PHQ-9) | Pseudodementia — depression mimicking dementia, reversible |
| Serum Iron + Ferritin, Folic Acid | Deficiency-related cognitive fog |
| Metabolic panel | Metabolic encephalopathy |
Re-Assessment After Treatment
If reversible causes are found and treated, re-assess cognitive function before classifying the subject's recording status. A B12-deficient patient who scores 22/30 on MMSE may score 28/30 after supplementation. Do not lock in a classification based on a single assessment when reversible causes have not been excluded.
5. Working with Impaired Subjects
Following the screening battery, subjects are classified into one of five recording categories. Each category defines a different approach to the psychographic process and a different level of disclosure to the family.
| Category | Status | Protocol |
|---|---|---|
| A — Clear | No cognitive impairment | Standard full protocol. All material treated as fully valid. |
| B — Mild / Monitored | Mild cognitive impairment (MCI) | Proceed with enhanced verification. Flag temporally confused material. Supplement with family corroboration. Re-screen at 3-month intervals. All MCI flagging disclosed to family. |
| C — Moderated | Moderate impairment | Modified protocol: shorter sessions, more frequent breaks, preference for sensory/emotional prompts over factual recall. All factual claims require corroboration. Clear disclosure to family of all limitations. |
| D — Personality-Preserved | Significant factual impairment but intact personality | Shift entirely from biographical to personality capture. Suspend factual timeline work. Capture voice, emotional responses, relationships, characteristic expressions. This is a limited but valid psychograph — document limitations clearly. |
| E — Suspended | Severe impairment or personality change attributable to disease | Suspend the project. If the family wishes to proceed, advise that what can be captured now may not reflect the person as they were. Consider pivoting to a Memorial approach using pre-illness materials. Full disclosure required. |
Frontotemporal Dementia — Special Case
Frontotemporal dementia (FTD) causes profound personality changes — often before significant memory impairment. A subject with FTD may have intact factual recall but radically altered personality. Capturing them in this state produces a portrait of the disease, not the person. Family reports of personality change are the key indicator here. If family says "they're not like themselves at all," take this seriously — screen immediately and consider Category E classification regardless of cognitive test scores.
6. The Psychographer's Oath
The Psychographer's Oath is taken at the end of Phase 3 — the moment of certification — and renewed annually. It is not a formality. It is the professional framework that every subsequent decision is measured against.
The Psychographer's Oath
I will treat every subject — living and deceased — with the same respect I would want for my own voice.
I will not fabricate. I will not fill gaps with assumptions. I will not impose my vocabulary on another person's story.
I will be a mirror. I will not be a lens.
I will disclose what I do not know. I will not pretend to certainty I do not have.
I will protect the confidentiality of everything I hear in sessions — without exception, without condition, without expiry.
I will introduce the vault. I will honour its levels. I will never probe for content I have not been given.
I will assess cognitive integrity before treating impaired material as fully valid. I will disclose limitations to families honestly.
I will not promise what I cannot deliver. I will not comfort with falsehoods.
I will refer when the work is beyond my scope: grief requiring therapy, conflict requiring mediation, distress requiring clinical care.
I will not engage in psychographic work with members of my immediate family — the intimacy of love distorts the mirror.
I will accept oversight. I will submit to the Disciplinary Framework if my conduct falls short of this oath. I accept that my registration may be revoked.
I am a custodian of someone's soul. I will act accordingly.
7. The Disciplinary Framework
The practice of Digital Psychography carries significant potential for harm: fabrication, privacy violation, exploitation of grief, misuse of sensitive material. The Disciplinary Framework exists to maintain professional standards and provide recourse when they are violated.
Grounds for Complaint
Any person may submit a formal complaint. Grounds include: fabrication or invention in the psychograph; breach of confidentiality; exploitation of a vulnerable subject; breach of vault protocols; practicing without certification; misrepresentation of credentials; failure to conduct mandatory neurological screening; conduct unbecoming the profession.
The Process
- Formal submission — written complaint with supporting evidence
- Initial review — screening by the Institute Director to determine if grounds exist
- Five-member panel — two certified psychographers, one ethicist, one legal representative, one lay member (previous client or family member)
- Hearing — the respondent has the right to present their account, submit evidence, and be accompanied by a representative
- Finding and sanction — from written warning to suspension to permanent revocation; all findings are published in the public Registry
Public Registry
All disciplinary findings — including sanctions and their grounds — are published in the Psychographer Registry. This is not punitive opacity, it is professional accountability. Any client, institution, or partner can verify a psychographer's standing before engaging them. The integrity of the profession depends on this transparency.
Due Process Protections
The respondent has the right to: see all evidence presented against them before the hearing; present their own evidence and call witnesses; appeal a finding to an independent external reviewer; legal representation throughout the process. A finding of misconduct is never made by fewer than four of the five panel members.
8. Reflection
Reflection Questions — Module VI
- A family contacts you three days after a bereavement, in acute grief, asking to start a Memorial project immediately. Walk through your response — what do you say, what do you agree to, and what do you decline at this stage?
- A subject in Session 3 tells you something deeply personal, and you can clearly see that including it in the psychograph would make the resulting persona significantly richer and more accurate. They haven't said you can't include it — they also haven't said you can. What do you do?
- You are conducting a session with a 75-year-old subject and notice they have already told you the same story twice in the same session — with slightly different details each time. They seem unaware of the repetition. What are your immediate next steps?
- A colleague shares details about a case they are working on — including identifiable information — during what they describe as a "supervision conversation." You did not ask for this information. What are your professional obligations?
- Read the Oath again slowly. Identify the clause you find most personally challenging — the one that demands the most of you. Write 200 words on why, and what you would do to ensure you uphold it.
You have completed Phase 1.
Sixty-two hours of theory. Six modules. The intellectual foundation of Digital Psychography. Phase 2 is live workshops. Phase 3 is supervised practice. You are not a psychographer yet — but you have the foundation to become one.
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